FAQ
What is CLFY and how does it work?
CLFY is a foldable dog step solution designed to help your pet easily and safely get in and out of your vehicle. It features a lightweight, sturdy design with non-slip surfaces and fits vehicles of various heights.
What types of dogs are these steps suitable for?
Our steps are ideal for:
- Large dogs who have difficulty jumping into vehicles.
- Senior dogs or those with joint or back problems.
- Medium and small breeds that need additional support
Do the steps fit all types of vehicles?
Yes! CLFY is compatible with most vehicles, including SUVs, minivans, station wagons, and sedans. Its adjustable design accommodates different vehicle heights.
How much do the steps weigh, and how much weight can they support?
The steps weigh only 9 lbs (4 kg) and can support up to 220 lbs (100 kg)
How do I care for the steps?
CLFY steps have a non-slip rubber coating that can be easily cleaned with a damp cloth or soapy water. The aluminum frame is also low-maintenance.
How do I order CLFY?
You can place an order directly on our website. Just click the "Buy Now" button, fill in your shipping details, and we’ll take care of the rest!
Is nationwide shipping available?
Yes, we offer shipping across the United States. Delivery usually takes 8-14 business days.
What if the product doesn’t work for me?
We offer a 30-day return policy. If you’re not satisfied with your purchase, contact our support team, and we’ll assist with a return or exchange.